Month: October 2021

EMPTY CONTAINER STORAGE REMINDER
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Dear Valued Supra Customers,

Please be advised, Supra National Express, Inc has implemented an empty container return yard stop-off fee for all containers that cannot return due to the following reasons with backup:

  • No appointment availability
  •  Driver hour restriction
  •  Dual transaction restrictions
  •  And any other conditions imposed by the terminal and/or Steamship Line.

Supra will not be held liable for any Per Diem charges that may incur.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/22/2021

DRIVER DOWNTIME ON ROAD-SERVICE CALLS
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Dear Valued Supra Customers,

With chassis availability being limited, Supra is utilizing whatever units pass the base safety tests. The pool chassis companies do allow for repairs but not driver downtime.
Supra has had frequent chassis issues with pool chassis, and although the pool companies manage the roadside assistance, they do not account for driver downtime

Effective immediately, standard waiting time will apply for drivers that are waiting for Roadside assistance.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/20/2021

SCALE STOP-OFF + SCALE TICKETS
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Dear Valued Supra Customers,

Please be advised, effective October 20th, 2021, Supra National Express, Inc will apply an Enroute Scale Stop-Off & Scale Ticket Fee for containers meeting the guidelines noted below.

Your understanding and continued support are appreciated.

If you have any questions, please get in touch with our Sales Team at (424) 267-1155.

Best regards,

Humberto Linares
Director of Business Development
562.419.4668 | hl@snecorp.com

Posted: 10/20/2021

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